Effective Date: April 8, 2025
Last Updated: April 8, 2025
At Vibefox.in, we strive to process your orders as quickly as possible to ensure timely delivery. However, we understand that you may occasionally need to cancel an order. Please read our cancellation policy carefully.
1. Order Cancellation Window
You may request a cancellation within 12 hours of placing your order.
After 12 hours, the order is processed and sent for printing/shipping and cannot be canceled.
2. How to Request a Cancellation
To cancel your order, please:
- Visit our Contact Us page
- Submit the cancellation request using the form provided
- Clearly mention:
- Your Order ID, Email ID, or Phone Number used during purchase
3. Confirmation and Refund
Once we verify that the cancellation request is within the 12-hour window, we will cancel your order and initiate a refund (if already paid).
Refunds are processed to the original payment method and may take 5–7 business days to reflect, depending on your bank or payment provider.
4. Non-Cancellable Orders
Orders requested for cancellation after 12 hours are not eligible for cancellation or refund.
Custom-printed products, once in production, cannot be canceled due to the personalized nature of our products.
5. Contact Us
For assistance, reach out to our support team at:
📧 support@vibefox.in